Job Type: IT
2nd Line IT Service Desk Engineer
Salary £27,000 Per Annum
Weatherbys Ltd are looking to recruit a 2nd Line IT Service Desk Engineer within our IT Department. You will be responsible for providing customer facing operational IT support to the Weatherbys Group, with focus on the delivery of service reliability, availability and performance across the whole IT environment. With a strong and broad-ranging background of technologies, this hands-on role requires you to deliver on both operational and project tasks, against agreed deadlines and SLAs. The ability to work on your own initiative to identify the root cause of incidents that have been escalated from 1st Line, resolving the incident (with assistance from third parties if required) and provide a solution that will prevent it from re-occurring. Whilst delivering the highest level of customer service you will also have the opportunity to train on a variety of bespoke internal systems and mainstream software such as, VMWare, Linux, Oracle and Microsoft Products.
The key responsibilities:
It is essential that the successful candidate has the following skills:
Closing Date: 5th June 2018
Weatherbys upholds the principles of equality and diversity and actively promotes opportunity for all employees, both current and prospective
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