Claims Handler

Job Description

KBIS British Equestrian Insurance, the UK’s leading independent equine insurance specialist is looking for a cheerful team player to join their experienced claims team at their rural office near Newbury in Berkshire.

The ideal candidate will be self-driven, enthusiastic, have excellent organisational skills, be highly motivated and have an ability to multi-task. High levels of technical knowledge and customer service are essential for this role.

Job Specification

• The provision of first class customer service
• Compliance with all regulatory and internal system controls
• Deciding on Underwriters liability
• Making proactive decisions to obtain required information to effectively handle the claim
• Handling day-to-day administration tasks to support the claims team and customer journey

Person Specification

• Equine veterinary knowledge is essential
• Previous insurance experience is desirable but not essential
• Must be confident liaising with clients, veterinary surgeons, Underwriters and agents
• Excellent written and verbal communication skills
• Be able to show an empathetic manner in difficult situations
• Computer literate
• Must be a team player
• Must have the ability to prioritise workloads and possess excellent organisational skills

Full training will be provided. Salary negotiable depending on experience, benefits include a pension and medical insurance after the completion of a successful probationary period. 

Please submit your CV and an application letter to harrietwalker@kbis.co.uk

Please state Equine Careers when applying for this vacancy.

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