Customer Service & Sales Administrator

Haygain Ltd.

Location: Berkshire
Closing Date: Saturday, September 30th 2017

Job Type: Admin / Customer Service

Job Description

Haygain hay steamers are a range of scientifically proven hay steamers that eliminate respirable dust in hay and haylage by killing mould spores and bacteria to produce hygienically clean forage.

We are currently seeking a Customer Service and Sales Administrator to join our friendly team in our offices in Lambourn, Berkshire - for a short term temporary contract. 

The role will comprise of the following duties:

  • Answer incoming phone calls and take action to resolve customer enquiries
  • Support sales process, including payment processing and order fulfilment
  • Make outbound customer calls to resolve enquiries and close sales
  • Support after-sales warranty and repair processes
  • Additional responsibilities may be added to the role over time
  • Good working knowledge of horses and equine industry experience essential
  • Knowledge of hay steaming and horse respiratory diseases beneficial

Candidates need to be proactive, quick to learn, and willing to get stuck in with a busy customer-focused team

Working hours: 9am to 5:30pm Monday to Friday, but would consider part time applications (minimum 10am to 4pm, Mon to Wed)

Short-term temporary Contract duration 6 weeks with option to extend (maximum 6 months)
Hourly rate circa £10 per hour but dependent on experience and working hours

To apply, please send your CV and covering letter to


Please state Equine Careers when applying for this vacancy.


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