Equestrian Retail Manager

Chelford Farm Supplies

Location: Cheshire
Closing Date: Friday, April 22nd 2022

Job Type: Admin / Customer Service / Management / Merchandising / Retail / Sales / Social Media

Job Description

Established over 40 years ago, Chelford Farm Supplies is a family-owned equestrian store based in the heart of Cheshire. Renowned for our warm and professional service and huge range of quality products, we are proud to have a wide customer base across the entire spectrum of equestrian disciplines and activities.

Open six days a week, we offer a number of in-store services including: professional riding hat, body protector and air jacket fittings; boot fittings; worming, feed and supplement advice; clipper blade sharpening and repair; rug cleaning and repair.

Our friendly team within our equestrian department are part of an ambitious, hard-working but supportive business which is experiencing an exciting period of growth and development.

This senior role is vitally important and will fulfill a number of requirements.

  • Providing a 5 star customer experience
  • Leading and managing our in store team
  • Working to a budget and overseeing stock ordering to ensure the store offers what the customer needs
  • Managing the workload of Retail Assistants to complete work efficiently
  • Managing customer enquiries and correspondence whether that’s in store, over the telephone or by email
  • Keeping up to date with new developments in equestrian equipment
  • Working with manufacturers and their representatives on new products as well as existing ranges
  • End of day processes such as cashing-up the tills with accuracy
  • Maximising profitability and meeting sales targets
  • Ensuring compliance with company policies and procedures
  • Ensuring the store is always well presented, clean and merchandised appropriately
  • Key holder responsibilities to include opening and closing the store
  • Working with the senior management team to develop the business both in store and online

In order to fulfill these key requirements the successful candidate will have a proven track record or be able to demonstrate skills in the following areas.

  • Professional and yet personable with a friendly ‘can do’ attitude
  • Equestrian knowledge and experience is essential
  • A team player, able to lead by example
  • Great communication skills at all levels, both written and face to face.
  • Well organised with good time management skills
  • Forward thinking and productive
  • Previous experience in a retail / customer facing environment
  • Be numerical and proficient in using the Microsoft Office suite
  • Previous experience of leading a team or managing others
  • Previous experience of marketing and using social media for business purposes
  • AMTRA qualification desired or willingness to complete within fist year.

Our store in based in Chelford Cheshire so candidates must live locally to that area. We are seeking an experienced individual to join our friendly team on a long term basis, a full induction programme will be provided with a sufficient handover as this role carries much responsibility.

We welcome candidates who feel they can bring fresh ideas, grow within the role and instill a positive environment for all.

37.5 hour week including Saturday.

Excellent Salary + Benefits Package

To apply please email  sales@chelfordfarmsupplies.com


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