Equine Claims Assessor

Allianz Insurance/Petplan Equine

Location: Middlesex
Closing Date: Sunday, July 14th 2019


Job Type: Customer Service / Insurance / Office Based

Job Description

Here at Allianz UK, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. We’re passionate about helping our customers and employees move on and up in life and business.  
We nurture and invest in talent to ensure that great people build great careers with us. There’s a variety of different career opportunities which enable people to fulfil their potential and we provide an award-winning range of training, recognised in 2015 by Investors in People (IIP) with a Gold level accreditation. Other prestigious industry awards we have won include General Insurer of the Decade at the British Insurance Awards 2014.

We have an exciting opportunity for a horse lover with a good range of equine knowledge to join our equine claims team in Brentford.  Although your primary role will be to manage customer claims, liaising with the wider claims team and working alongside the underwriting team to ensure accurate claims assessment; you will also work closely with the equine sales and service team to look for ways to improve the overall customer journey.

This role is to assess claims in line with the policy terms and conditions, ensuring that the highest level of customer service is provided.  You will provide accurate and efficient input and assessment of equine veterinary fees, death and non-veterinary fee claims. In addition, as part of the claims team you will be expected to be able to identify fraud indicators and refer these cases to the Claims Validation team.  

Skills & Experience

  • Equine knowledge/experience is essential
  • Equine qualification is desirable
  • Previous basic insurance knowledge would be desirable but not essential
  • Knowledge of equine terminology and the willingness to learn and develop are essential.
  • Ability to manage and prioritise own workload.
  • Good numeracy skills and excellent written and verbal skills
  • GCSE grade A-C (4-9) in Maths and English, or equivalent
  • Can-do attitude and be willing to flex to suit the needs of the department

Additional Requirements

At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at hr-recruitment@allianz.co.uk

Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.

To apply please use the Apply online button above. 

Please state Equine Careers when applying for this vacancy.


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