Membership Administrator

British Dressage

Location: West Midlands
Closing Date: Friday, February 18th 2022

Job Type: Admin / Customer Service / Events / Office Based / Operations

Job Description

British Dressage is the National Governing Body for the Olympic and Paralympic sport of dressage in the UK. There has never been a more exciting time to join the team at British Dressage and be part of the fastest growing equestrian sport.  Following the success of Tokyo 2020, the sport is enjoying a public profile like never before, with 17,500 members taking part in over 2,500 days of affiliated dressage competition every year.

We have big plans for the future, and we are currently looking to appoint an enthusiastic and proactive individual in this vital role to support our membership and sports operations teams.  We would like someone who is highly organised and diligent, with excellent administrative and customer service skills, to develop the service we offer to BD members.

  • This role requires someone to deliver central support to the BD head office team, including answering member queries via telephone and email.
  • Delivering high standards of customer service to our members at all times is vital, so you must be able to demonstrate your experience in a busy administration role and be able to multi-task effectively, whilst maintaining high standards of accuracy and focus.
  • You will be friendly, personable, positive and remain calm under pressure.
  • You will be a reliable team player with good working knowledge of Microsoft Word, Excel and Outlook.
  • An active interest in equestrianism, with knowledge of dressage, would be beneficial. 
  • There will also be opportunities to assist on our trade stand at flagship events, so a full driving licence is required.

This will be a full-time role based at our head office in Meriden, West Midlands, with up to two days working from home as part of our hybrid working policy.  Standard office hours are 9.00am until 5.00pm, Monday to Friday, although some weekend and / or evening work may be required from time to time to support our high-profile championships and major events.

For more information, please see or contact Rachel Smith for a copy of the Job Description (

To apply, please send a covering letter, outlining your suitability for the role, and a copy of your CV by email to Rachel Smith:

Salary range: £18,000 – £22,000, dependent upon level of experience

Closing date: 18 February 2022

Interview date: 23 February 2022


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