Nutritional Helpline Advisor/Equine Nutritionist

Thunderbrook Equestrian Ltd.

Location: Norfolk
Closing Date: Friday, October 11th 2019

Job Type: Admin / Nutrition

Job Description

*** Now closed to applications, thank you to all those who applied****

Thunderbrook Equestrian is an equine feed and herbal supplement company wholeheartedly based on natural ingredients. In Januray 2019, we launched the UK's fist and only range of certified organic complementary feeds. 

We are looking to recruit for the role of  nutritional helpline advisor/equine nutritionist to join our small and friendly team.

This role will require previous experience of working in an office / customer service environment but above all the successful candidate must  demonstrate a thorough understanding of equine nutrition, equine feed requirements and associated matters – with the ability to confidently and correctly advise customers.

Our natural ethos is important to us, so we are seeking a nutrition enthusiast to convey this in the advice they offer to our customers when assisting on the feed advice line.

Aside from this the successful candidate will also be required to assist with a variety of tasks, including quality control, and the various administration involved with Nutritional Schemes including NOPS, UFAS, FEMAS, Soil  Association and other vital accreditations.

As with any small team, this is an all-consuming role, with no 2 days the same, you will be a valued member of the team where everyone will muck in as required. The variety of tasks will range from – but not limited to:

  • Advising customers on the Feed Advice Line
  • Quality Control
  • Answering telephone and e mail nutritional enquiries
  • Sales support
  • Helping out on our trade stand at various shows

The successful candidate will be;

  • Proactive and confident in their ability to correctly advise customers, via e mail, on the phone and in person.
  • Able to work from their initiative, and prioritise work
  • A professional at all times
  • Able to present to groups, attending talks, trade fairs and shows representing our brand.
  • Flexible in their approach, able to work within a team and able to get stuck in to any task.

This is primarily an office based post so ideally candidates need to live locally to our offices in Griston, Norfolk or be willing to relocate.

To apply please send your CV and covering letter to along with an idea of your salary expectations.

Please state Equine Careers when applying for this vacancy.


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