Retail Sales Assistant

Broadfeed Ltd.

Location: Kent
Closing Date: Friday, June 21st 2019

Job Type: Customer Service / Retail

Job Description

A busy retailer of equestrian, pet and small holder products. This large family owned store is based in Tunbridge Wells.

We are currently seeking an enthusiastic Retail Sales Assistant to join our busy team on a full time permanent basis. As a key member of the team the role of sales assistant is predominantly providing excellent customer service.  The core responsibility will be to ensure all our customers receive the best customer service experience, whether that’s impartially advising on horse supplements or dog food or just carrying their items to the car.  

The Role:

  • The successful candidate will be fully involved with the customer service experience, from initial greeting, advising on products where required, upselling additional products, dealing with any queries, and taking payments.
  • Daily Stock replenishment
  • Merchandising
  • Keeping the store clean and tidy at all times

The successful candidate will:

Most importantly have a 'can do' attitude.

Have proven equestrian, pet or small holder familiarity, able to talk confidently about animals, their care and relevant products. Be Outgoing & positive, hard working, enthusiastic, a real people person who thrives on meeting and chatting to new people. Have a proven track record in a similar role with a customer service, retail, or telesales background. Be commercially aware, with an eye for detail, happy to roll their sleeves up and get stuck in with the team for a variety of tasks.

Ideally AMTRA Qualified

Candidates need to have good communication skills - both written and verbal, and able to use their own initiative - being self motivated

Due to the nature of the products we sell, the role involves daily heavy lifting.

The role is working 5 days out of 7 on a rota basis. (Flexibility is required to work varied hours including weekends)

Candidates must have a Current UK Driving Licence and their own vehicle, and live within 10 - 15 miles of the store. 

The Benefits:

Competitive salary

28 days paid annual leave (including bank holidays)

Pension Scheme

Team discount

To apply please send your CV and covering letter detailing your suitability and stating your current salary level to

Please state Equine Careers when applying for this vacancy.


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