Supplement Specialist

Supplement Solutions

Location: Lancashire
Closing Date: Tuesday, May 18th 2021

Job Type: Customer Service / Nutrition / Sales

Job Description

Supplement Solutions is an award winning online retailer of leading brand supplements, wormers and health care products for horses, and pets.   The company was established 16 years ago and has grown into a well known, respected brand within the equestrian industry, with both consumers and trade.  The business is primarily online, however regards excellent customer service and brand relationships as the key to success. 

We are now looking to strengthen our team and recruit several new members, ideally full time, but part time may be considered.  We are looking for people who really want to help make a difference.  Applicants must have the required skills, but most importantly a positive attitude, a passion for the equine industry, attention to detail, and a desire to do well.  We are looking for team member to help take the business to the next level.

We are looking to interview and recruit very soon, so if you have the required skills then don’t wait for the closing date, apply as soon as you can!

Required Skills:

Equine knowledge: As a specialist supplement retailer our team members are expected to learn and know about products. You will be required to advise members of the public, therefore a certain level of equine knowledge, plus an interest to learn, is essential along with the confidence to complete a sale.  An equine graduate is ideal but we will also accept applications with other relevant qualifications, exams or experience.

Computer knowhow:  As an internet retailer, our entire systems are operated by computers and other digital devices.  You must be able to use word and excel, and be quick to learn and adapt to other applications.

What does the role entail?

You would be expected to work as part of our team, and be on hand to help with whatever is required on that day.  The most important aspect of the business is to fulfil our customer orders, ensuring all items are neatly presented, and carefully packed to arrive in a timely manner. This is a hands on task, requiring lifting and carrying of heavy items.  In addition, the role could include:

  • Taking orders and advising customers  (phone, email, face to face)
  • Re-ordering stock and maintaining appropriate levels
  • Receiving and unloading deliveries
  • Pricing and comparison of products
  • Website work, including adding new products
  • Invoicing and accounts
  • Purchasing, to include negotiating, bulk buying
  • Stock Control and warehouse management
  • Greeting visitors and serving refreshments
  • Cleaning

The role at Supplement Solutions is varied and the day is very busy.  We require happy and enthusiastic people to join us and embrace our passion and concepts.  If there is a particular sector that you are interested in working, please do let us know in your application and there may be an opportunity to work towards that area.  

What would I receive?

A fair salary based on experience based on 40 hours week (reviewed annually).

28 days paid annual holiday (increasing by ½ day every full year completed).

Preferential rates on Supplements and equestrian items.

Working hours between 8am and 6pm Monday to Friday, with some weekend rota work may be required.

You must live within a commutable distance of our head office at Great Eccleston, Preston, PR3 0ZU.

Does this sound like you?

If so please send your application to:

by email to: Mrs Hannah Wild,, with the subject marked Application for Supplement Specialist

Or by post to: Mrs Hannah Wild, Private and Confidential, Mosswood Caravan Park, Crimbles Lane, Cockerham, LA2 0ES

Please include the following:

  • Correctly written covering letter stating why you would be suitable for the role (no more than two sides).
  • Current CV including all qualifications, attainments and previous roles
  • Current employment status and notice period
  • Current salary/ hourly wage
  • Distance to commute to work (or reason for relocation if relevant)

Applications to be received as soon as possible and no later than Tuesday 18th May 2021

Please state Equine Careers when applying for this vacancy.


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