Technical Support Analyst

Weatherbys Bank

Location: Northamptonshire
Closing Date: Monday, August 21st 2017

APPLY ONLINE

Job Type: Banking / IT / Miscellaneous / Specialist

Job Description

Technical Support Analyst

Salary: £30,000 - £35,000 per annum 

Weatherbys Bank is seeking to recruit a Technical Support Analyst to be based out of the Wellingborough office, where you will be part of the Bank's IT team working on a number of projects. This is a fantastic opportunity to gain extensive exposure working in a fast-paced environment.  The role incorporates responsibility for core project and programme level reporting processes such as incident reporting to the Operations and Risk Committees.

Key responsibilities include:

  • End Of Day Bank process and monitoring.
  • Maintain user profiles, defining roles for new and existing bank staff for applications.
  • Manage application issues and incidents.
  • Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning.
  • Liaising with third party service providers about connectivity and application issues.
  • Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents).
  • Ensure project documentation is properly maintained.
  • Contribute to continuous improvements in the project team. 

You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of Applications/Software maintenance. We are looking for someone who has working experience on Oracle SQL and PL/SQL and knowledge on OBIEE 11.1.1.7.  You will also need to have good knowledge of Microsoft Office, Visio, Project and SharePoint.  Financial Services industry experience would be beneficial. 

Closing Date: 21 August 2017 

Weatherbys upholds the principles of equality and diversity and actively promotes opportunity for all employees both current and prospective.

Please state Equine Careers when applying for this vacancy.

VIEW CURRENT VACANCIES

Never miss a job

Sign up here...

Sign up to the vacancies alerts newsletter

×

Get in touch

Send us a message...

© Copyright 2017 Equine Careers

Web Design WOW Design Solutions