Trade Customer Account Manager

Horse Health Trade

Location: Hampshire
Closing Date: Friday, March 30th 2018

Job Type: Business Development / Sales

Job Description

Horse Health Ltd owners of the LeMieux brand, one of the fastest developing brands, are expanding their manufacturing & wholesaling operation supplying high quality products to the equestrian market all over the world. 

 Due to continued success and development, a fantastic opportunity has arisen for a Customer Account Manager to support our Wholesale trade department. We are looking for a highly driven individual with a genuine interest and passion for supporting the growth and development of Horse Health Trade and the LeMieux brand in the UK and internationally.

 Reporting directly to the Directors, this role will involve:

  • Managing trade and distributor customer accounts with a genuine interest in supporting and developing their growth
  • Regular proactive communication and after sales service / follow ups 
  • Rapport building (CRM) with existing and potential customers
  • Identifying opportunities for promotion and growth
  • Liaison with customers on a day to day basis
  • Dealing with on-going enquiries from all customers, throughout the world by telephone and email
  • Close liaison with sales reps, administrative team, Warehouse/despatch team, product development and designers.
  • Attend trade exhibition events in the UK and Europe. With opportunity to travel abroad for the right person.

 The successful candidate will:

  • Have a passion for equine products and the equestrian industry.
  • A proven ability to manage customers at all levels.
  • Be capable of managing and supporting a small team and flexible enough to assist with the day to day sales office administration where/and if necessary.
  • Manage and monitor customer backorders.
  • Be numeracy and IT proficient as you will need to adapt to and utilise in-house CRM / Accounts systems (OGL-Profit Plus). You will be involved with client and stock management reporting and development. Able to use Microsoft Office, particularly Word / Excel.
  • Second Languages, of any proficiency, particularly French and German a considerable advantage. 
  • Face to face sales experience beneficial.
  • Excellent communication skills at all levels.

 To succeed in this exciting role, you will need to think ahead and out of the box, work well under pressure and to deadlines. You will be able to manage your time effectively and always be willing to go the extra mile. You will be highly driven, enthusiastic, flexible and organised with an all important sense of humour!

The successful candidate will be offered an excellent salary commensurate with experience, which will be reviewed at six months and one year. A generous staff discount scheme applies to the wholesale range.

This will be an office based role at either our Cadnam, near Southampton or Wellow near Romsey premises in Hampshire.

If you would like to be part of this exciting fast paced company then apply with your covering letter and CV detailing salary expectations to:

The Office Manager, Hannah Smith 

Horse Health
Copied Hall Farm
Winsor Road
SO40 2HE

or, email:


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