Business Support Manager

• Admin
• Business Development
• Customer Service
• Home Based
• Training & Education

Closing date: Wednesday 25th January 2023

Job Details

Business Support Manager

Closing Date for Applicants:
Wednesday 25th January 2023

Business Support Manager

East - (South Yorkshire, Lincolnshire, Nottinghamshire, Cambridgeshire)

Full Time - 35 hours per week (working hours)

Circa Starting Salary: £28,000

Home based with travel to HQ as required

The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.

Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. Many of our Home Team members work flexibly; we believe in giving our employees autonomy to decide where, when and how they work within a set of principles agreed within the team.

We are looking for a new Business Support Manager to develop strong relationships with Centres in the regions such as South Yorkshire, Lincolnshire, Nottingham and Cambridgeshire. The Business Support Manager will identify opportunities to provide relevant support, advice and services that create value for each Centre within their region and to encourage participation through Centres in order to support horse riders, horse owners and those seeking professional qualifications. Also to promote the BHS Approved Centre Scheme to all centres and actively recruit new centres to our approval scheme

Key skills needed for this exciting role:

• Excellent understanding of the equestrian community/industry and the work of the British Horse Society
• BHS qualifications highly desirable
• Lived experience of managing an equestrian business e.g. riding school or livery yard
• Customer focused with customer facing experience in the equine industry
• Excellent verbal and written communication and presentation skills
• A positive attitude with the ability to work independently but also be a team player
• Good organisation skills with ability to set course of action and deliver
• Be based within one of the regions that the role will cover (South Yorkshire, Nottinghamshire, Lincolnshire, Cambridgeshire)
• Willing and able to travel to Centres, as required
• The role will be home based with travel to HQ as required

So, you’re interested?

• Here’s some more information plus the key responsibilities within the role:
• Act as a dedicated point of contact for BHS Approved Centres in relevant Region/Nation and develop good working relationships with each Centre
• Understand each Centre’s needs and provide appropriate support to ensure each Centre is aware of and can access Approved Centre toolkits, templates, information and training
• Provide pre-inspection support to existing centres and advice on how to prepare for inspections
• Identify opportunities to promote the Approved Centre scheme to new Centres and help Proprietors understand the benefits of being part of the Scheme
• Contribute to the development of appropriate business support ‘toolkits’ and provide practical support/training for Centres to build skills and competence

What will you get in return?

• Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)
• Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%
• Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab.
• Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!
• Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.

The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.

We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.

Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.

How to apply: please provide a cover letter/personal statement highlighting your relevant skills and experience and how they meet the essential skills for this role, along with a CV, and send your application to jobs@bhs.org.uk. For further details on this and other opportunities, please visit www.bhs.org.uk.

Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Closing Date for applications: 15 February 2023