Business Support Manager

Business Support Manager – West Midlands, North West & Wales

Full Time - 35 hours per week (working hours)

Circa Starting Salary: £28,000

Closing Date - 11th November 2024

We also offer 26 days’ annual leave (+ public holidays) on starting, matched pension contributions up to 5%, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services.

Location: The role is field based within the region (Wales, West Midlands, North West) with a mixture of home working, Centre/event visits and occasional days at HQ. Our office is based near Stoneleigh in Warwickshire.

Hours: Our usual full-time hours are 35 a week – with an early finish on a Friday! We offer other flexible work options, such as compressed hours, which we’re happy to discuss.

Job Purpose:

• To develop strong relationships with Centres in the region and identify opportunities to provide relevant support, advice and services that create value for each Centre

• To identify common areas of Centre needs and input to the development of relevant business support and practical training

• To promote the BHS Approved Centre Scheme to all centres and actively recruit new centres to the scheme

• To encourage participation through Centres in order to support horse riders, horse owners and those seeking professional qualifications

What you’ll be doing:

• Acting as a dedicated point of contact for BHS Approved Centres in relevant Region/Nation and developing strong working relationships with each Centre

• Understand each Centre’s needs and provide appropriate business support to ensure each Centre is aware of and can access Approved Centre benefits, templates, information and training

• Provide pre-inspection support to existing centres and advice on how to prepare for inspections

• Identify opportunities to promote the Approved Centre scheme to new Centres and help Proprietors understand the benefits of being part of the Scheme in order to grow the scheme

• Liaise with other BHS departments and the Regional/National Managers to ensure good communication and understanding of all activities relevant to Centres in your Region/Nation

• Provide support to Centres with regards to setting up and delivering a range of BHS initiatives including both recreational and professional awards, The Second Chance Project and The BHS Riding School Championships to name a few!

What you won’t be doing:

• Doing the same job day in day out

• Looking for tasks to fill your day

• Working on your own

This is a great role for you if:

… you are customer focused with excellent and proven customer service skills

… you have lived experience of managing an equestrian business e.g. riding school or livery yard

… you have a positive attitude and good work ethic and the ability to see a task through to completion

… You have previous sales, territory management or business development experience

…you want to work in an organisation that supports you to bring your full, authentic self to

work and is working really hard to be a beacon of inclusion in the equestrian sector.

The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.

We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.

Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.

To apply please use the apply now button below and state Equine Careers upon application or email jobs@bhs.org.uk with your CV and covering letter stating your location and suitability.