Customer Service & Sales Administrator

• Admin
• Customer Service

Closing date: Monday 4th September 2017

Job Details

Customer Service & Sales Administrator

Closing Date for Applicants:
Monday 4th September 2017

Haygain hay steamers are a range of scientifically proven hay steamers that eliminate respirable dust in hay and haylage by killing mould spores and bacteria to produce hygienically clean forage.

We are currently seeking a Customer Service and Sales Administrator to join our friendly team in our offices in Lambourn, Berkshire - for a short term temporary contract. 

The role will comprise of the following duties:

• Answer incoming phone calls and take action to resolve customer enquiries
• Support sales process, including payment processing and order fulfilment
• Make outbound customer calls to resolve enquiries and close sales
• Support after-sales warranty and repair processes
• Additional responsibilities may be added to the role over time
• Good working knowledge of horses and equine industry experience essential
• Knowledge of hay steaming and horse respiratory diseases beneficial

Candidates need to be proactive, quick to learn, and willing to get stuck in with a busy customer-focused team

Working hours: 9am to 5:30pm Monday to Friday, but would consider part time applications (minimum 10am to 4pm, Mon to Wed)

Short-term temporary Contract duration 6 weeks with option to extend (maximum 6 months)
Hourly rate circa £10 per hour but dependent on experience and working hours

To apply, please send your CV and covering letter to laura@haygain.com