Equine Retail Support Specialist

Horslyx – Carr’s Agriculture Ltd

We are looking for a dedicated and enthusiastic Equine Retail Support Specialist to join our team. This role involves visiting equestrian stores across the UK to ensure our products are well-stocked, effectively marketed, and that store employees are knowledgeable and enthusiastic about our offerings.

Location

UK Central  (1 Year Contract) - ideally the candidate would reside within the territory.

Key responsibilities

• Store Visits: Regularly visit equestrian stores to monitor stock levels, ensure product displays are attractive.

• Marketing Support: Deliver and set up marketing materials to enhance product visibility and drive sales.

• Inspire store employees to actively promote our products to customers.

• Employee Training: Conduct training sessions for store employees, educating them about our products and inspiring them to promote our brand.

• Relationship Building: Develop and maintain strong relationships with store staff and customers, providing exceptional support and fostering a positive brand image.

• Feedback Collection: Gather feedback from stores and customers to inform product improvements and enhance customer satisfaction.

• Educate store employees about the features and benefits of our products.

• Ensure that employees can confidently recommend and sell our products to customers.

• Stay updated on industry trends and customer preferences to provide relevant information.

• What you need for the role.

Customer Focus:

• Build strong relationships with store staff and customers.

• Provide exceptional support and service to ensure customer satisfaction.

• Act as a brand ambassador, representing the company’s values and commitment to quality.

Teamwork:

• Collaboration: Participate and encourage others to participate in tasks and meetings, sharing information to improve team knowledge, grow business, and increase market share.

• Support: Actively support other team members to ensure targets and tasks are completed in a timely fashion.

• Achievement: Consistently achieve personal targets and assist team members in achieving team success.

• Relationships: Foster good and supportive working relationships with all team members.

• Responsibility: Willingly take on additional responsibilities to support the team.  

This is an ideal opportunity for a Graduate with a retail / customer service background.

At Carr’s Group plc an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.

How will you be rewarded?

The company provides an industry leading compensation package. In this role you will receive excellent pension contributions, life insurance. You will receive 25 days annual leave plus public holidays. Employees may also be eligible to participate in a salary sacrifice cycle and technology scheme. We also provide access to an Employee Assistance Portal providing confidential support and advice whenever you need it most.

If you have the necessary skills and experience to join our team, please email a copy of your CV careers@horslyx.co.uk. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

Closing date 18th October 2024

All applications are carefully considered, and your details will be stored securely. This is used throughout the company for the selection of suitable candidates. We respect your privacy, and we are committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice on our website.

Carr’s Group plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.