Sales Advisor

• Customer Service
• Retail
• Sales

Closing date: Monday 27th February 2023

Job Details

Sales Advisor

Closing Date for Applicants:
Monday 27th February 2023

Due to expansion, a vacancy has arisen for a retail sales advisor at our store here in Billingshurst, one of the most comprehensive equestrian retail stores in the South. We are dedicated to providing excellent customer service, expert knowledge and the highest quality products. The team here really are the heart of Equitogs and we are looking for someone who has enthusiasm and passion for sales and all things equine to join us. 

We are looking for a dedicated, charismatic, motivated and friendly individual with a solid equestrian knowledge and a desire for giving first class customer service. The ideal candidate will be able to draw on their own equine experience in order to offer the best possible advice and develop loyalty with our customers by building strong relationships through a 1-2-1 personal shopper style approach to sales. 

Duties include:

• To greet and assist customers to find the products they are looking for, whilst offering advice and guidance on product selection
• Demonstrate product knowledge within all areas in the store and be aware of all current promotions and new launches/products 
• Answering the phone with a good telephone manner, engaging with customers in a confident and helpful way
• Being responsible for processing payments through the till system and dealing with refunds and enquiries effectively 
• General housekeeping duties to ensure the store is clean and well presented at all times
• Participate in team meetings
• Carry out any additional duties as required 

Personal skills required:

• Love interacting with customers
• An ability and desire to sell, using good communication skills and knowledge 
• Confident and friendly 
• Have a genuine passion for horses and the brands that we sell 
• A competitive/experienced rider and/or groom 
• Driven and motivated to succeed 
• Polite and helpful 

Job Type: Full time - 5 days a week 9:00am - 5:30pm (40 hours per week) to include Saturdays (Saturday supplement will be paid). We may also consider part time roles for experienced candidates.

We are looking for someone to settle as part of our team, and look upon this role as a long-term job opportunity. 

Salary: From £24,000.00 - £30,000.00 basic and is dependent on candidate/experience. Sales performance incentives/bonuses are also offered in addition to above salary. 

Full training will be provided on all technical products, safety items, till systems and the day to day running of the store. 

To apply for this role, please forward your CV to info@equitogs.com, for the attention of Rachel Dowson, with a covering letting explaining why you would like to work for Equitogs. 

Application deadline: 10/03/2023