Sales & Customer Service Assistant - Part Time

• Admin
• Customer Service
• Office Based
• Saddlery
• Sales

Closing date: Monday 24th February 2020

Job Details

Sales & Customer Service Assistant - Part Time

Closing Date for Applicants:
Monday 24th February 2020

Part time Position 

8am – 12pm Monday to Friday 

High performance Bates saddles and easy-care Wintec saddles have earned a reputation for excellence and innovation with many patented creative solutions for optimising horse and rider performance.

Inspired by the success achieved internationally where our knowledgeable saddle experts have been empowered to support retailers directly. The UK Head Office is based in Chipping Norton, Oxfordshire to distribute Bates & Wintec products to UK retailers.

The Saddlery Brands International team take a customer service driven approach, offer saddle fitting advice, industry leading training programmes and community focussed strategies that work in conjunction with our extensive marketing support to generate strong sales growth with our retail partners.

The Accounts & Administrative Assistant will help Saddlery Brands International deliver exceptional customer service and achieve profitable sales growth by managing the processing and release of sales orders to our warehouse. All processing will follow the procedures manuals. 

The Accounts & Administration Assistant will:

• Assist with shipping documentation, manage stock transfers and order releases and act as liaison with our warehouse to ensure all key targets are delivered.
• Ensure all invoices and payments are processed in a timely manner and all reconciliations are completed in advance of month end.
• Produce and analyse reports as required to support the sales team and President
• Assisting with administration and customer service tasks to enable us to deliver exceptional service to our retail customers. 

Responsibilities include: 

• Order & Stock Management & Warehouse Liaison
• Administration & Customer Service
• Reporting 

The successful candidate will have:

• Background in Equestrian
• Competent in the use of Microsoft Excel
• Able to demonstrate previous experience with stock, sales orders, and customer service with products

Our office are based in Chipping Norton so candidates need to live locally to this area. 

To apply please send your CV and covering letter to claire.galer@saddlerybrandsinternational.com