Navigation Menu

Sales & Customer Service Executive

Wiltshire

  • Admin
  • Customer Service
  • Hybrid Working
  • Nutrition
  • Office Based
  • Sales

Closing date: Monday 25th March 2024

Job Details

Sales & Customer Service Executive

Closing Date for Applicants:
Monday 25th March 2024

We make horse feed that is convenient, cost-effective and contains all the ingredients your horse needs for a healthy, happy life.

We are currently seeking a confident new team member to join us for the role of Sales & Customer Service Executive.

The Sales and Customer Service Executive is responsible for customer service, sales support and general sales activities to support the growth of the business through its wholesale, retail, and distributor channels.

  • You will liaise with customers and potential customers by live chat, telephone, and email

  • Drive up average order values by upselling and assisting customers with their queries

  • Identify and secure new sales opportunities

  • The role involves a high level of multi-tasking with an element of urgency because of the volumes that can arise.

Key Skills and Experience

  • Positive customer relations to ensure business relationships are maintained and developed

  • Excellent communication skills, both written and verbal

  • Commercial aptitude and salesmanship

  • Capable of working alone and from own initiative, along with the ability to multitask and work efficiently

  • Excellent attention to detail

  • Self-motivated with a strong work-ethic

  • Calm under pressure.

  • Good written English skills

  • Hands-on with a willingness to assist with any requirement of the company for any department should it be required

  • Computer literate, with good knowledge of Microsoft Office

Previous office / customer service / sales experience is required for this role.

The role is primarily desk / phone / zoom based with the successful candidate travelling to meet key accounts when required.

This is a hybrid role, with a minimum of 3 days per week to be spent in the Head office in Brinkworth SN15 the remainder of the time can be working from home or travelling to see clients when required.

What do we provide – Laptop, Pension, and 4 bags of Pure Feed per month !

A competitive salary is on offer dependant upon experience (£25k - £30k) along with plenty of opportunity for personal development as the company continues to strive.

To apply to join our pure feed family please send your CV to emma@equine-careers.co.uk include a covering letter stating your suitability, location and current salary level.

This listing has expired.