Store Manager

• Customer Service
• Management
• Retail
• Sales

Closing date: Wednesday 17th October 2018

Job Details

Store Manager

Closing Date for Applicants:
Wednesday 17th October 2018

Store Manager

We are a multi award winning family run equestrian superstore. Highly regarded for our friendly, professional service and expertise, we have a wide customer base involved in all aspects of equestrianism. Open 6.5 days a week, we are a full service saddlery and offer a range of in-store services including hat and protector fittings, embroidery and wormer advice. We are an ambitious, hardworking but supportive business looking forward to developing in its fourth decade. 

We have a rare opportunity for a Store Manager to join our friendly and dedicated team.

This senior role is vitally important and will fulfil a number of requirements.

• Providing a 5 star customer experience
• Leading and managing our in store team
• Working to a budget and overseeing stock ordering to ensure the store offers what the customer needs
• Managing customer enquiries and correspondence whether that’s in store, over the telephone or by email or social media
• Keeping up to date with new developments in equestrian equipment
• Working with manufacturers and their representatives on new products as well as existing ranges
• Ensuring the store is always well presented, clean and merchandised appropriately
• Working with the senior management team to develop the business both instore and online

In order to fulfil these key requirements the successful candidate will have a proven track record or be able to demonstrate skills in the following areas.

• Professional and yet personable with a friendly ‘can do’ attitude
• A team player, able to lead by example
• Great communication skills at all levels, both written and face to face.
• Well organised with good time management skills
• Forward thinking and productive
• Minimum 4 years previous experience in a retail / customer facing environment
• Previous experience of leading a team or managing others
• Familiar with the Equine Industry - with the ability to talk horse
• Previous experience of marketing and using social media for business purposes
• As this post is one of responsibility and accountability, it requires a flexible attitude to working hours – which will include work at weekends on a rota.

Our store in based in Milton Keynes so candidates must live locally to that area. We are seeking an experienced individual to join our friendly team on a long term basis, a full induction programme will be provided with a sufficient handover as this role carries much responsibility. We welcome candidates who feel they can bring fresh ideas, grow within the role and instil a positive environment for all.

Competitive salary offered.

If you feel you have the relevant skills to join our award winning team, then please send your CV and covering letter including details of salary expectations to emma@equine-careers.co.uk