Tele Sales & Customer Service

• Admin
• Customer Service
• Office Based
• Sales

Closing date: Monday 19th August 2019

Job Details

Tele Sales & Customer Service

Closing Date for Applicants:
Monday 19th August 2019

Horse Health, owners of LeMieux, one of the fastest developing equestrian brands, are expanding their manufacturing and wholesale and operations supplying high quality products to the equestrian market all over the world.

Due to continued success, a fantastic opportunity has arisen for an office based sales to join our team at our new offices in East Wellow, near Romsey, Hampshire.

We are particularly interested to hear from candidates with a proven sales record, a passion for equestrian products and sound equestrian knowledge, preferably with a competition background.

Key responsibilities will include:

• Contacting designated key accounts both international and UK based by telephone as the preferred method of contact to build relationships and to support the customer in achieving new growth targets.
• Working in conjunction with and supporting the field sales representatives to ensure the highest standard of customer service is provided to their accounts.
• You will be first point of contact in the office for these customers.
• Continually monitor and process back orders for allocated accounts to ensure urgent turnaround of stock.
• Preparing in advance of trade shows to ensure sufficient stock is available and despatched to customer.
• You will be required to attend trade shows representing LeMieux on the stands for both the Horse Health stand and stockists to maximise product sales.
• Provide support to other team members as and when required with processing sales orders onto the system (Profit Plus), answering the telephone, providing product advice and resolving customer queries by telephone and email and general administration.
• Utilise in-house software to monitor sales and progress.

This is a very busy, fast paced environment and you will need to multi task, work accurately under pressure to deadlines and targets and manage and prioritise your workload effectively. You will be reliable and hard working with a flexible attitude to work well with our existing team.

The successful candidate will be outgoing and friendly with strong account management and relationship building skills. You will possess excellent communication skills and additional languages would be a real benefit although not essential.

We are looking for someone who is computer literate with a good working knowledge of Microsoft Office, Excel and Outlook. Full training will be provided on in-house computer systems – Profit Plus / Sales Vision.

Benefits include staff discount on products.

To apply, please initially post or email your CV with covering letter to:

The Office Manager
Horse Health
Greenwood
East Wellow
Romsey
Hampshire
SO51 6DQ

Email: recruitment@horsehealth.co.uk