Closing date: Monday 12th June 2023
Job Details
Closing Date for Applicants:
Monday 12th June 2023
Fixed Term – Maternity Cover (July 2023 - August 2024)
Full Time - 35 hours per week (working hours)
Circa Starting Salary: £23,000
Based at our HQ near Stoneleigh, Warwickshire (Agile working arrangments available)
The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.
Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. Many of our Home Team members work flexibly; we believe in giving our employees autonomy to decide where, when and how they work within a set of principles agreed within the team.
We are looking for an……..
Coordinator that will contribute to the success of the Operations Team within the Horse Care & Welfare Team, in its aim to prevent breaches of equine welfare by providing education and advice to horse owners and members of the public. You will liaise with Welfare Advisers and external organisations when a welfare breach is apparent, to ensure legislation is adhered to.
Key skills needed for this exciting role:
Degree level or equivalent
Exceptionally strong equine knowledge (equivalent to at least BHS Stage 3 care)
Enthusiastic and self-motivated with excellent team-working skills
Excellent communication skills including customer service, interpersonal experience and confidence in communicating via telephone, email and face to face
Strong attention to detail
Good IT skills and knowledge (Microsoft Word, Excel, Outlook, PowerPoint and social media)
Excellent presentation skills to deliver training and talks to external organisations
Car driver, with flexible attitude to travelling around the UK and to undertaking occasional weekend and evening work.
So, you’re interested?
Here’s some information on the role….
In conjunction with the other Welfare Helpline Coordinator, be the first point of contact for telephone and email enquiries asking for advice and provide excellent responses and customer service in responding to queries
Receive welfare concerns from members of the public and ensure that these are allocated to Welfare Advisers as appropriate
Assist the Welfare Volunteer Coordinator in the delivery of the euthanasia scheme “Friends at the End”
Assist in the delivery of Healthcare and Education Clinics and Horse Health Days throughout the UK
Develop and maintain links with the Welfare Advisers of other charities
Maintain regular communication with Welfare Advisers including updates, annual appraisal calls and CPD/training opportunities
What will you get in return?
Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)
Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%
Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab
Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!
Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.
Enhanced Maternity, Adoption and Paternity Pay for eligible Home Team members
The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.
How to apply: please provide a cover letter/personal statement highlighting your relevant skills and experience and how they meet the essential skills for this role, along with a CV, and send your application to jobs@bhs.org.uk. For further details on this and other opportunities, please visit www.bhs.org.uk
Due to a high volume of applications for our roles, should a cover letter/personal statement not be provided when applying for a role, we will unfortuntely not be shortlisting these applications.
Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Closing Date for applications: 12 June 2023
This listing has expired.